Belvas SA Chemin du Fundus, 7/7822 Ghislenghien / +32 68 33 77 46/ info@belvas.be

Belvas attaches great importance to your privacy and protects your personal data in accordance with the General Data Protection Regulations (GDPR). You will find below information about your rights and the measures implemented to protect your personal data.

What personal data are we collecting?

We collect the personal data strictly necessary if needed. For example, we collect your first and last names, email address, address and phone number to process orders or to contact you when filling out a contact form or entering a contest. These data are collected only and directly from you. We do not receive any coordinates from outside sources. The personal data that you communicate to us are included in the Belvas files and are not shared with third parties, unless they work on our behalf.

For what purposes are your personal data used?

The information you provide to us is only used to fulfill order processing and manage the business relationship (deliveries, invoices, after-sales service). They can also be used when filling out a contact form or entering a contest so that you can contact you again. We do so only with your permission, as long as you do not remove it.

Your personal data may also be communicated to our providers of means of payment or secure payments, our delivery providers, our business partners. In the case where this is required by law, your consent is collected or a possibility of refusal is arranged before any data transmission.

Your rights

You can ask us at any time to delete your data from our database by sending an e-mail to info@belvas.be. Your data is then deleted from our database and your ‘right to be forgotten’ is respected.

In addition, you have a right to consult and rectify the personal data you have provided. To exercise this right, simply contact us at info@belvas.be. In addition, you can also send us your questions about your data or the deletion of these by writing to us at the postal address of Belvas specified above.

Cookies policy

What are cookies ? Cookies are text files that are saved locally on your computer for various reasons. This website (www.directcocoa.org) uses functional cookies and social network cookies.

Functional cookies

These cookies are essential for the functioning of the website and improve the browsing experience. They are the ones that allow you to surf faster and more efficiently on our website. It’s impossible to refuse them. Our functional cookies may be temporary or session cookies, which disappear at the end of the visit to our website. Only relevant information for the visit are saved and used.

Social network cookies

We also use technologies that include cookies to adapt content and advertising, provide social networking features, and analyze website traffic. Information about your use of our website is also shared with our social networking, advertising and analytics partners.

Our website includes buttons to promote (“like”) or share (“tweet”) web pages on social networks like Facebook and Twitter. These buttons work with pieces of code from Facebook and Twitter respectively. Cookies are placed through this code, but we can’t do anything about it. Read the privacy statement of Facebook and Twitter to find out what they do with your (personal) data processed by these cookies.

The information they collect stay as anonymous as possible. Information via Twitter, Facebook, Instagram and LinkedIn are saved on servers in the United States. LinkedIn, Twitter, Facebook and Instagram claim to stick to the principles of the ‘Data Shield’ and adhere to the EU-US Privacy Shield Program of the US Department of Commerce. This implies a suitable level of protection for the processing of any personal data.

Belvas may from time to time adapt this privacy policy and cookies. Please check back regularly for the latest version on the website.